Human Resource Development climate and organizational citizenship behavior: a comparative study of Banking industry.

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Human Resource Development climate and organizational citizenship behavior: a comparative study of Banking industry.

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Title: Human Resource Development climate and organizational citizenship behavior: a comparative study of Banking industry.
Author: Saima Manzoor (Scholar); Shah, Parvez Ahmad (Guide)
Abstract: The aim of the present study was to inspect and explore the relationship between Human Resource Development Climate (HRD C) and Organizational Citizenship Behavior (OCB). In this study, Human Resource Development Climate (HRD C) was treated as an independent variable and Organizational Citizenship Behavior (OCB) as a dependent variable. The relationship between the independent and dependent variable was explored using Pearson’s coefficient of correlation and simple linear regression analysis. Demographic variables undertaken in this study includes; Nature of Organization, name of the organization, gender, age, tenure, and length of the service. These demographic variables have also been explored through inferential analysis using t-test, and One way ANOVA. Based on the literature support, five dimensional model conceptually proposed by organ in year 1988 and empirically validated by Podsakoff et al. in year 1990 has been used in the present study to measure Organizational Citizenship Behavior (OCB) among the employees of sample organizations. This five dimensional model of OCB includes sub-variables namely, Altruism, Conscientiousness, courtesy, civic-virtue and Sportsmanship. Whereas, a scale developed by the pioneer of HRD Climate concept Rao and Abraham (1990), is the sole measure available in the literature to measure HRD climate. It has three elements namely; General Climate, OCTAPACE Culture, and HRD Mechanisms. The present study has been conducted in the banking industry, with the two banks from private sector {namely, Jammu and Kashmir bank (JKB) and Housing development and financial corporation (HDFC)} and two banks from public sector {State bank of India (SBI) and Punjab national bank (PNB)}. The present study is based on the responses collected from 316 Branch Heads, who have been selected as a choice of source with the aim to avoid the common method variance based on the recommendations available in the literature.
Description: Digital copy of Ph.D thesis.
URI: http://dspaces.uok.edu.in/jspui//handle/1/1694
Date: 2016-04-27


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